Privacy Policy 🔒
Combe Martin Museum Website Privacy Policy | Last modified on August 01, 2025
Version 1. This policy is currently undergoing revision and changes will be notified quarterly with the last modified notice (above).
Combe Martin Museum and Information Point
We are committed to protecting the privacy and security of your personal data. We care about your privacy.
This policy explains how we collect, use, and safeguard the information you provide to us when you visit our website or museum.
Data Collection and Usage
We collect various types of personal data from visitors to our website and museum, to enhance your experience and provide relevant information. This data includes:
- Contact Information: When you contact us through our website or in person, we may collect your name, email address, and phone number to respond to your enquiries and provide information about our exhibits, events, and services.
- Website Usage Data: We use cookies and similar technologies to collect information about your browsing activity on our website, such as pages visited, time spent on site, and referring URLs. This data helps us improve our website's performance and tailor content to your interests.
- Cookies: You’ll see a Cookie Notice when you access our site. You can choose to accept or reject cookies on this site.
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Cookies & External Sites: This website uses cookies to enhance visitor experience and to monitor site performance. Some cookies may originate from third-party services linked or embedded in our content—for example, maps, videos, or external resources. By continuing to browse, you consent to the use of these cookies.
- When a visitor clicks a link that takes them off our domain, this privacy policy no longer governs what happens next.
- Please note that we are not responsible for the privacy practices or cookie policies of external sites.
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We encourage visitors to review all external policies when interacting with third-party content.
- Museum Visit Data: During your visit to Combe Martin Museum, we may collect data for statistical purposes, such as visitor numbers and exhibit popularity.
- Statistical data is anonymised and used to improve our services, records, and exhibit offerings.
We use this data to:
- Respond to your enquiries and provide customer support.
- Personalise your experience on our website and in the museum.
- Analyse website traffic and improve our online content.
- Keep you informed about upcoming events, exhibitions, and special offers (with your consent).
Revocation of Permission
- You may revoke your consent at any time.
- If you wish to revoke permission, please contact Combe Martin Museum for a reply within a reasonable period.
Data Controller:
Combe Martin Museum & Tourist Information Point is the data controller at Cross St, Combe Martin, EX34 0DY, England.
Management of Museum Business and Confidentiality:
Please do not contact the Webmaster for Museum Business or Confidential enquiries. Please email all Museum Business and Enquiries to Management only.
Webmaster's Role: The webmaster’s role is purely technical and administrative—focused on site maintenance, updates, and user experience only.
Data Protection and Security
We take the security of your personal data seriously and have implemented a range of measures to protect it from unauthorised access, use, or disclosure. These measures include:
- Personal Information: Please do not provide any personal information which you do not wish to be processed.
- Encryption: We use encryption to protect sensitive data transmitted online.
- We use industry-standard encryption (SSL/TLS) to secure data transmitted between your browser and our website.
- Verify this encryption by looking for "https://" in the address bar and the padlock icon in your browser.
- Any information you share with us—such as contact details—is protected during transmission.
- Secure Storage: We store personal data on secure servers with restricted access.
- Regular Security Audits: We conduct regular security audits to identify and address potential vulnerabilities.
- Employee Training: Our employees receive training on data protection best practices.
- Withdrawal of Consent: You may revoke permission for data use at any time, especially for non-essential cookies or marketing.
Data Sharing with Third Parties
We do not share your personal data with third parties unless it is necessary to provide our services or comply with legal requirements. The third parties with whom we may share your data include:
- Service Providers: We may share data with trusted service providers who assist us in operating our website, processing payments, or sending emails. These providers are contractually obligated to protect your data and only use it for the purposes we specify.
- Legal Authorities: We may disclose personal data to legal authorities if required by law or in response to a valid legal request.
Data Retention and Deletion
We retain personal data for as long as necessary to fulfil the purposes for which it was collected.
This includes providing our services, complying with legal obligations, and resolving disputes.
When personal data is no longer needed, we securely delete or anonymise it.
Our data retention periods vary depending on the type of data and the purpose for which it was collected.
For example, we may retain contact information for customer service purposes for a period of two years after the last interaction. Website usage data is typically retained for one year.
You have the right to request the deletion of your personal data. To do so, please contact the website administrator.
This Privacy Policy will next be reviewed on date: 01 November 2025.